Privacy Policy
Last updated: 12-06-2026
Fluency FM respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Fluency FM mobile application and website.
1About Fluency FM
Fluency FM is an English learning app that helps users learn real-life conversational English through visual memory, comic-style lesson cards, translations, meanings, audio, and usage examples.
2Information We Collect
When you use Fluency FM, we may collect the following information:
Google Login Information
If you sign in using your Google account, we may receive basic account information such as your name, email address, and profile picture, depending on what Google provides and what you allow.
App Usage Information
We may collect basic app usage information such as lessons viewed, saved lessons, progress, selected language, premium status, and unlocked lessons.
Subscription and Purchase Information
If you purchase a premium plan, payment is handled through Google Play Billing or Apple In-App Purchase. We do not collect or store your credit card, debit card, UPI, or bank details.
Device and Technical Information
We may collect basic technical information such as device type, app version, operating system version, crash logs, and performance data to improve the app.
3App Permissions
Fluency FM does not require access to sensitive device permissions such as camera, microphone, contacts, SMS, phone calls, or precise location. If future features require any permission, we will ask for your consent before accessing it.
4How We Use Your Information
We use your information to:
- Create and manage your app account
- Save your learning progress
- Show translations based on your selected native language
- Unlock lessons and premium features
- Improve app performance and user experience
- Provide customer support
- Prevent misuse or technical issues
- Maintain app security
5Google Login
Fluency FM uses Google login to make account access simple and secure. Your use of Google login may also be subject to Google's own privacy policy and terms.
6Payments and Subscriptions
Premium subscriptions are processed by Google Play or Apple App Store. Fluency FM does not directly process or store payment card details.
Subscription pricing may vary by country. Indian users may see INR pricing, while global users may see USD or local store pricing.
7Rewarded Ads
Free users may unlock lessons by watching rewarded ads. Ads may be served through third-party ad networks such as Google AdMob. These ad providers may collect certain device or advertising information according to their own policies.
8Data Sharing
We do not sell your personal information.
We may share limited data only with trusted service providers required to operate the app, such as authentication providers, cloud storage providers, analytics tools, crash reporting tools, ad networks, and payment platforms.
9Data Storage and Security
We take reasonable steps to protect your data from unauthorized access, loss, misuse, or alteration. However, no digital platform can guarantee 100% security.
10Children's Privacy
Fluency FM is designed for general English learners. If the app is used by children, it should be used with parental guidance where required by local law. We do not knowingly collect personal information from children without appropriate consent.
11Your Choices
You may:
- Update your profile information
- Change your selected native language
- Remove saved lessons
- Cancel premium subscription through Google Play or Apple App Store
- Contact us to request account or data deletion
12Account and Data Deletion
If you want to delete your account or request deletion of your data, contact us at: contact@fluencyfm.com. Please include the email address linked to your Fluency FM account.
13Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the app or website.
14Contact Us
If you have questions about this Privacy Policy, contact us at: contact@fluencyfm.com.